Overview of Our Process

What does Customer Choice do?
Customer Choice provides a free and easy to use service that helps customers with the selection and activation of home utilities and other home services from brands they know and trust. Our service virtually eliminates the stress of a mover making several calls to different providers. Best of all, we stay in touch with our customers until their move is complete and everything is connected to their satisfaction.

Through agreements with industry leaders, consumers are introduced to Customer Choice by someone they trust, which brings immediate credibility and confidence to our brand. Customer Choice is able to provide this service all at “No Charge” to the customer because we generate commissions from our “service providers” for delivering quality sales.

What services can customers order through Customer Choice?
Based on the individual needs of the client, “Customer Choice Advisors” recommend the best plans for homeowners’ local and long-distance telephone, electricity, natural gas, Internet access, cable/satellite television, and newspaper services to name a few.

How does the process work?
Once a mover calls or you refer them, we initiate service for the customer by transmitting orders to the selected service providers, and we act as the single point of contact for the customer until the new services are connected and running smoothly. Customer Choice stays with our clients from the time an order is placed until the job is done — guaranteed!


1. Customers call Customer Choice at 314-821-6565 or 877-721-2500, or
you can provide us with your client’s information using our online customer referral form.

2.
Movers are contacted by our our customer advisors who provide a consultative, needs-based approach in setting up the right services at the customer’s new location.

3.
Following the call, a letter confirming the services ordered is sent out via email, fax or mail within 2 business days. As a bonus, if you refer the customer and include your email address, we will include you on all correspondence with your client.

4.
A reminder email is sent three days prior to closing to verify that there are “no changes” to the activation dates or services ordered.

5.
Once services are installed, a post-installation email is sent to verify that the services were installed to the customer’s satisfaction.







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